Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

Information We Collect

Personal Information

  • Name and email address when you create an account
  • Birth date, time, and location for BaZi chart generation
  • Payment information processed securely through Stripe
  • Profile preferences and settings

Usage Information

  • Website usage patterns and analytics
  • Feature usage and interaction data
  • Device information and browser type
  • IP address and general location data

How We Use Your Information

  • Service Provision: Generate accurate BaZi charts and personalized analysis
  • Account Management: Create and maintain your user account and preferences
  • Payment Processing: Handle subscription and credit purchases securely
  • Communication: Send important updates, support responses, and promotional content
  • Service Improvement: Analyze usage patterns to enhance our features and user experience
  • Security: Protect against fraud and unauthorized access

Data Protection & Security

  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Secure Storage: Personal data is stored on secure Google Firebase servers with enterprise-grade security
  • Payment Security: Payment information is processed by Stripe and never stored on our servers
  • Access Control: Strict access controls limit who can view your personal information
  • Regular Audits: We conduct regular security audits and vulnerability assessments

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information only in these limited circumstances:

  • Service Providers: Trusted partners who help us operate our service (Google Firebase, Stripe, analytics providers)
  • Legal Requirements: When required by law, court order, or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Objection: Object to certain types of data processing

To exercise these rights, please contact us at [email protected]

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your login status and preferences
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve security and prevent fraud

You can control cookie settings through your browser preferences. Note that disabling cookies may affect some website functionality.

International Users

Our services are hosted on servers located in the United States and other countries. By using our service, you consent to the transfer of your information to these locations.

We comply with applicable data protection laws, including GDPR for European users and other regional privacy regulations.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Website: www.openbazi.com

Response Time: We aim to respond within 48 hours